Privacy policy

This Privacy Policy describes our policies and procedures on collecting, using and disclosing your information when you use our website at dubaisofa.ae. You agree to the practices described in this Privacy Policy by continuing to browse and use our site.

Our Promise to You

At dubaisofa.ae , your trust is the foundation of our business. We are dedicated to ensuring a safe, trusted, and enjoyable shopping experience while respecting your privacy.

Data Retention and Storage

We only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. We also delete or anonymise any data that you no longer need. We also implement reasonable measures to protect your information from unauthorised access or disclosure when it is stored.

Third-Party Services

We will never sell your data, but we may share it with trusted collaborators, such as payment processors, delivery partners, or marketing partners, when necessary. These third parties are bound to treat your information according to applicable privacy laws and can only use it for the purposes described. We restrict these partners’ access to your data and require them to maintain robust privacy practices.

Policy Updates

We may update this Privacy Policy occasionally as our services and other legal requirements evolve. Any revised policy will be reflected in the post on our website and the changes to our updated date. We hope you take the time to read this policy occasionally to discover how we protect your data. You consent to such changes by continuing to use our site.

What Information Do We Collect?

The information we gather is crucial to offering you a seamless and personalised shopping experience. This includes your name, contact information, and delivery address, which allow us to make accurate deliveries and send you communications regarding your orders. To further improve your experience and our services, we may also collect browsing information like IP addresses and site interaction specifics. Rest assured that trusted third-party gateways manage all payment transactions.

How Do We Use Your Data?

Your Information allows us to process orders, respond to requests and provide personalised customer service. It also lets us send you updates on your orders and tailor promotions to suit you. We use browsing data to enhance site usability and provide a seamless shopping experience. Marketing communications are received only with your explicit permission and can be deleted anytime.

Ensuring Your Security

We take the security of your data very seriously. We use the most up-to-date SSL encryption technology to safeguard your sensitive information during transactions. Authorised personnel only access all your data, and we also periodically monitor our systems to ensure the best safety standards.

Your Control and Rights

You have complete control over your data. You can access it directly through the dropdown menu and other tabs. The contact point is direct if you want to change or delete your data. You can adjust your cookie settings via your browser and opt out of promotional emails anytime.

Contact Us

If you have any questions or concerns about our Privacy Policy or the processing of your data, please contact us. If you have any questions about this Policy, please email info@dubaisofa.ae or call +971 50 716 8667. Our team is dedicated to helping you,. Please know that we are in your corner.